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Client Experience Coordinator | Interior Design Studio

Client Experience Coordinator | Interior Design Studio

Job Title: Client Experience Coordinator | Interior Design Studio
Contract Type:
Location: Australia, Melbourne
Industry: Business Support
Reference: PR200308
Contact Name: Pippa Rickett
Contact Email: pippa@designandbuild.com.au
Job Published: March 31, 2021

Job Description

Join one of Victoria's leading home builders, building around 1000 homes per year nationally. They are renowned in the industry for their innovation, professionalism and company culture - a place you will want to go to work!

They are looking for a Client Experience Coordinator to join the team in their modern, industry-leading design studio. 

The role will include meet and greet duties, customer service and admin support. We are ideally looking for someone with a genuine passion for interior design who has been looking for a foot-in-the door with a company. 


The Role: 
  • Meet and greet clients and then assist in engaging them throughout their journey through the studio
  • Provide general information about the company and product and ask appropriate questions to assist the sales staff
  • Deliver a professional reception service, dealing with general phone enquiries and visitors
  • Administrative support as needed 
  • Actively participate in company events, meetings and required training

About You:

  • At least 2 years experience working in a receptionist role - Concierge experienced desirable
  • Have a genuine passion and interest in Interior Design 
  • A higher education qualification related to Interior Design would be favorable
  • Exceptional customer service skills 
  • Be a well-presented professional with a welcoming an helpful demeanor
  • Be an ambitious and driven character
  • A team-player with a collaborative attitude 



To be considered for this role please click apply now and send in your cv. Shortlisted candidates will be contacted via phone.