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Customer Service & Workflow Officer - Residential Builder

Customer Service & Workflow Officer - Residential Builder

Job Title: Customer Service & Workflow Officer - Residential Builder
Contract Type: Permanent
Location: Sydney
Industry: Business Support
Reference: AMA30012020
Contact Name: Anca Marinescu
Contact Email:
Job Published: January 31, 2020

Job Description

This building company builds new project homes across Sydney.

They build single and double story homes. They're looking for an experienced Customer Service Officer to work in a small team and work with clients across the whole construction process.

In this varied and fast paced role, your responsibilities will include:
  • Managing customer relations and communications in relation to progress and delivery of the home building agreement 
  • Managing both internal and external stakeholder inquiries 
  • Client services and council submissions
  • Completion of pre-planing inspection forms
  • Communication with developers and local councils
  • Negotiate and manage any approval application questions
  • Maintain the database and record all progress on applications 
To be considered for this role you must have:
  • Experience in a project home building company and living locally. 
  • Excellent communication skills (written and verbal)
  • Highly computer literate 
If you feel your experience matches the person specification please contact Anca Marinescu 02 9376 8200 or click apply.