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Customer Service Officer | Project Homes

Customer Service Officer | Project Homes

Job Title: Customer Service Officer | Project Homes
Contract Type: Contract
Location: North Sydney
Industry: Business Support
Reference: RH060122
Contact Name: Renee Hamilton
Contact Email:
Job Published: January 06, 2022

Job Description

About the Role
Our client is a successful residential builder established for over 20 years with a reputation for building quality homes. Currently building around 150+ homes per year, they have plenty of work in the pipeline for years to come.
Reporting to the CSO Manager and working within a tight-knit team of 4, this fast-paced role will see you working across;
  • Managing customer relations and communications in relation to progress and delivery of the home building agreement
  • Managing both internal and external stakeholder inquiries
  • Completion of pre-planning inspection forms
  • Completing building permits and submission
  • Communication with developers and local councils
  • Negotiate and manage any approval application queries
  • Maintain the database and record all progress on applications
This is a maternity cover, fixed term contract commencing ASAP for 2022, with a genuine view to move into a permanent role as the year progresses. 

About You
For fulfilment of this role you will possess;
  • Experience related to residential building industry (essential)
  • experience using Onsite Companion highly regarded for top end of salary
  • Excellent communication skills (written and verbal)
  • Experience in a customer facing role
  • Highly computer literate
  • The ability to prioritise your workload in a fast-paced, changing environment
  • A high attention to detail
  • The ability to work towards deadlines
Remuneration & Benefits
The successful candidate will benefit from;
  • A remuneration package upwards of $65k+superannuation.
  • Onsite parking is available.
  • A family feel business with excellent staff tenure where you can expect to enjoy a relaxed work environment working as part of a tight knit team.  
For any questions relating to this role or other opportunities with D&B and our clients please contact Renee Hamilton on 02 9376 8200 or, or click apply. Your application will be treated as strictly confidential.