Customer Service Officer - Residential Builder

Customer Service Officer - Residential Builder

Job Title: Customer Service Officer - Residential Builder
Contract Type: Permanent
Location: Sydney
Salary: $60k - $75k+super
Start Date: Immediate
Reference: AMA290519
Contact Name: Anca Marinescu
Contact Email:
Job Published: May 27, 2019 18:02

Job Description

This building company builds new investment properties for overseas and local buyers. 

They build single and double story homes. Due to growth, they're looking for a new Customer Service officer to liaise with all customers on issues and updates to their homes and any inquiries they may have. 

In this varied and past paced role, your responsibilities will include;
  • Managing customer relations and communications in relation to progress and delivery of the home building agreement 
  • Managing both internal and external stakeholder inquiries 
  • Completion of pre-planing inspection forms
  • Completing building permits and submission
  • Communication with developers and local councils
  • Negotiate and manage any approval application questions
  • Maintain the database and record all progress on applications 
To be considered for this role you must have;
  • Fluency in Mandarin
  • Experience related to residential building industry 
  • Excellent communication skills (written and verbal)
  • Highly computer literate
  • The ability to prioritise your workload in a changing environment
  • The ability to work towards deadline
If you feel your experience matches the person specification please contact Anca Marinescu 02 9376 8200 or click apply.