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Customer Service Representative | Project Homes

Customer Service Representative | Project Homes

Job Title: Customer Service Representative | Project Homes
Contract Type: Permanent
Location: Sydney, Australia, West Sydney
Industry: Construction
Reference: RH070622
Contact Name: Renee Hamilton
Contact Email:
Job Published: June 07, 2022

Job Description

About the Role
Our client is a well known, highly regarded residential home builder based in the south-west Sydney. With a strong presence in NSW, their brand is 
synonymous quality designs and award winning customer service. 

As the Customer Service Representative, you will work within a close knit team managing your own portfolio of clients from the start to end of construction processes. 

You will act as first point of contact for potential clients, and provide advice across their building queries, ideally influencing them to maintain interest in the brand to build their dream home!

In essence, you your responsibilities will be including;
  • Managing customer relations and communications in relation to progress and delivery of the home building agreement 
  • Managing both internal and external stakeholder inquiries 
  • Completion of pre-planning inspection forms
  • Completing building permits and submission
  • Communication with developers and local councils
  • Negotiate and manage any approval application questions
  • Maintain the database and record all progress on applications
  • Plan and partake in consultative meetings, walking through final construction contracts and plans  

About You
To be considered for this position you will have:
  • Experience related to residential building industry 
  • Excellent communication skills (written and verbal)
  • Highly computer literate
  • The ability to prioritise your workload in a changing environment
  • A high attention to detail
  • The ability to work towards deadline
Remuneration & Benefits
The successful candidate will receive the below;
  • A remuneration package upwards of $65k - $75+superannuation
  • Modern offices with a fantastic workplace culture
  • 50% days WFH across a fortnight period, genuine flexibility
  • Onsite Parking
For any questions relating to this role or other opportunities with D&B and our clients please contact Renee Hamilton on 02 9376 8200 or, or click apply. Your application will be treated as strictly confidential.