Pre-Construction/Customer Service Officer
|Job Title:||Pre-Construction/Customer Service Officer|
|Contact Name:||Anca Marinescu|
|Job Published:||March 19, 2020 10:02|
They build single and double story homes. They're looking for a Junior Customer Service Officer to work in a small team and work with clients across the whole construction process. High focus on pre-construction but working through the construction and handover process as well.
- Managing customer relations and communications in relation to progress and delivery of the home building agreement
- Managing both internal and external stakeholder inquiries
- Client services and council submissions
- Completion of pre-planing inspection forms
- Communication with developers and local councils
- Negotiate and manage any approval application questions
- Maintain the database and record all progress on applications
- Assist clients with pre-construction, construction, handover/warranty process
- Experience in a project home building company and living locally.
- Excellent communication skills (written and verbal)
- Highly computer literate