Join a well-established leader in the fire protection industry and take on a key role as a Service Coordinator. This position offers the chance to be part of a supportive team, where your organisational skills and customer service focus will ensure seamless delivery of essential services.
The Role
- Coordinate and schedule service technicians for maintenance, testing, and repairs
- Manage client enquiries and provide updates on job progress
- Prepare work orders, quotes, and service documentation
- Monitor compliance with industry standards and safety regulations
- Support field staff and customers to deliver efficient service outcomes
- Experience in service coordination, scheduling, or administration (fire protection or building services background)
- Strong organisational skills and the ability to prioritise in a fast-paced environment
- Clear and confident communicator with a customer-first mindset
- Proficient with Microsoft Office and scheduling/ERP systems
- Able to problem-solve and remain calm under pressure
- Up to $85k + super
- Be part of a stable and growing industry
- Supportive, team-oriented workplace culture
- Modern office with on-site parking
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