About the Role
Family owned builder with a reputation for building quality homes is currently experiencing growth. You will be joining a team of service administrators working across tasks such as;
- Provide a personalised and exceptional service to all clients through the warranty period, while following the Warranty processes and procedures.
- Coordinate and schedule Warranty works with clients, staff, suppliers & trades.
- Providing accurate information and updates to clients in relation to warranty repair work.
- Liaise with team members and trades to ensure inspections and works are being carried out in a timely manner and to the required standard.
- Follow up with clients to confirm works are complete and satisfactory, and to address any further queries.
- Fielding customer enquiries and escalating to the Head of Construction Standards where necessary.
- Attend regular workflow meetings to advise the Head of Construction
- Standards of the status of all Service and Warranty jobs, and other relevant team meetings as required.
- 3-5 years experience within the residential construction sector in a similar role is essential
- ONSITE COMPANION experience preferred
- The ability to multi-task and prioritise a changing workload
- Strong IT skills including MS Office suite and the ability to grasp new systems with ease
- Strong English skills both written & verbal
The successful candidate will receive a remuneration package up to $75k
+ superannuation.
This is a full time, 5 days p/w office based role. Mon - Fri.
Well established family owned business, fabulous office culture, young vibrant team, and career development opportunities.
For any questions relating to this role or other opportunities with D&B and our clients please contact Renee Hamilton at NSWcorporate@designandbuild.com.au, or click apply. Your application will be treated as strictly confidential.
